Software engineering, implementation, and production support

Software engineering and technical implementation across payment reconciliation, API integrations, data processing, automation, and production delivery.

• Build and maintain Python, pandas, and SQL workflows for payment reconciliation and financial data processing.
• Integrate systems through REST APIs, including integration testing, troubleshooting, and production support.
• Deliver technical implementations from requirements and configuration through UAT, go-live, and production.
• Delivered 25+ client implementations; reduced average setup time by 23%; increased client adoption by 15%; improved time-to-value by 30%.
• Built automation for repetitive configuration and support workflows, including AI-assisted processing.
• Write technical documentation and investigate production issues across integrated financial systems.

Custom applications, backend systems, REST APIs, integrations, deployment, and legacy modernization for clients in fintech, logistics, and retail.

• Designed and delivered custom applications and digital solutions supporting fintech operations and logistics workflows.
• Built backend functionality, API integrations, and application features from client requirements, including secure payment integrations.
• Modernized legacy codebases to improve maintainability and deployment stability.
• Reduced project turnaround times by 20% through iterative delivery and close collaboration with clients.

Implementation and operation of financial technology platforms for banking, telecom, agent-network, and multi-channel financial services.

• Supported implementation and integration of Finflex across financial systems, improving interoperability between connected platforms.
• Supported the rollout of Finmobile, enabling banks and telecoms to deliver financial services through USSD and mobile applications.
• Troubleshot production issues and supported reliable application releases across financial technology platforms.
• Supported deployment and release cycles using DevOps practices and CI/CD pipelines, including performance troubleshooting to help minimise downtime.

Hands-on full-stack development across financial services and government technology projects.

• Developed and enhanced full-stack features using ASP.NET MVC, ReactJS, and SQL Server.
• Co-developed a government e-voucher platform supporting agricultural grant distribution across Kenya and Uganda.
• Led UI improvements for the Credit Workflow System with Bootstrap 5, improving usability.
• Supported agile delivery and sprint execution while contributing as a Scrum Master.

Network, hardware, and enterprise IT support across hotel departments.

• Troubleshot network connectivity, hardware, and system issues across hotel departments.
• Supported hardware installation, system maintenance, technical updates, and enterprise IT support.

Hardware, software, and network support for departmental IT requests.

• Installed, configured, and maintained hardware, software, and network systems.
• Troubleshot technical issues, responded to IT service requests, and supported users across departments.